The world is quite different than it was before our temporary closure, and we are implementing new protocols in order to meet the social distancing guidelines instituted by the CDC and the Ohio Department of Health. Below is a list of the policies and procedures which will constitute our “new normal” for the foreseeable future.
All visits (examinations, pick-ups, adjustments, and purchases) will be by appointment only.
Every person entering the office (doctor, patients, and staff) must pass the following criteria:
Any patient who does not pass these criteria will be rescheduled, unless an emergency dictates otherwise, and referred to an appropriate healthcare provider. If the doctor or staff member does not pass these criteria, he/she will be sent home and referred to an appropriate healthcare provider.
The office will be routinely cleaned after each patient encounter. This includes performing enhanced environmental cleaning of commonly touched surfaces including but not limited to equipment, doorknobs, clipboards, pens, and chairs.
All glasses frames that have been handled by a patient will be disinfected being before being returned to the frame board.
In an effort to reduce the number of people in our office at any given time, we are asking that patients call our office from their cars when they arrive in the parking lot. We will let them know when it is safe to enter. This will help us to avoid "traffic jams" at our check in/check out desk.
The doctor and staff will wear masks.
The doctor and staff will wear gloves when direct contact with the patients is necessary (during the examination, while performing glasses adjustments, etc.).
All patients are required to wear a mask or cloth face covering of some kind when they arrive at the office. We are asking that patients come to their appointments alone whenever possible. All companions (other than parents, guardians, or necessary caregivers) will be asked to wait outside of the office.
We are also asking that all new patients have their paperwork completed before arriving at the office. As I mentioned earlier, we are trying to limit the number of patients in the office at one time, and there is not enough time to accomplish this goal while still having patients complete their paperwork in the office. This paperwork can be downloaded on our website at eyecarefairfield.com.
That’s a general overview of the new rules and regulations that have become necessary to prevent the spread of disease.
Thank you so much for your understanding and patience as we transition into this new way of providing eye care.
Best wishes for good health,
David M. Sparks, O.D.